PetPremium, INC.

Effective Date: 12-01-2024

At PetPremium, INC. a Utah corporation (referred to herein as “PetPremium.com,” or “Company”), headquartered in Florida governing your use of the Service (as defined herein). By accessing the PetPremium website, located at www.petpremium.com (the “Website” or “Site”), and using the Service, you are agreeing to comply with and be bound by these Terms.  (“we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website [Website URL] (“Site”). By accessing and using our Site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information in the following ways:

a. Personal Information You Provide to Us:

When you use our Site, you may provide us with certain personal details, such as:

• Account Information: Name, email address, phone number, and password (if creating an account).

• Payment Information: Credit card details, billing address, and shipping address.

• Communications: Any correspondence you send to us, including customer service requests or feedback.

b. Information Collected Automatically:

We may collect certain information automatically when you visit our Site, including:

• Usage Data: Information about how you use our Site, such as the pages you visit, time spent on the Site, links clicked, and your navigation path.

• Device Information: Information about your device, including device type, operating system, browser type, IP address, and geographic location.

c. Cookies and Tracking Technologies:

We use cookies, web beacons, and similar tracking technologies to enhance your user experience. These technologies help us analyze Site usage, improve functionality, and provide personalized content and ads. You can control cookie settings through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and deliver products or services.

• To Improve Our Site: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and enhance the overall user experience.

• To Communicate with You: To send order confirmations, updates, customer service communications, and marketing materials (if you have opted in).

• To Prevent Fraud: To protect against fraud, abuse, and unauthorized access or use of our Site.

3. How We Share Your Information

We may share your personal information in the following ways:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, data analysis, and customer service.

• Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of our business, employees, customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request that we no longer use your information, please contact us at info@petpremium.com.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to your personal information.

• Correction: The right to request correction of inaccurate or incomplete information.

• Deletion: The right to request the deletion of your personal information (subject to certain exceptions).

• Opt-Out: The right to opt out of receiving marketing communications at any time.

• Data Portability: The right to request a copy of your personal data in a machine-readable format.

To exercise your rights, please contact us at [email/contact info].

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:

Pet Premium, Inc
1065 SW 8th Street

Unit 1865

Miami, Fl 33130

10. California Privacy Rights (If Applicable)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request the categories of personal information we have collected about you.

• Request deletion of your personal information.

• Opt out of the sale of your personal information (if applicable).

To exercise these rights, please contact us at: compliance@p3t.vet.

Note: This privacy policy template is a general guideline. Depending on the specifics of your business, services, and user base, additional provisions may be required, such as compliance with GDPR if you’re serving users in the EU, or additional consumer rights under state-specific laws in the U.S. Always consult with a legal professional to ensure full compliance with all applicable laws and regulations.